SERVER DEPLOYMENT
This section explains how to perform the process of subscription and deployment of a private Thinger.io platform server.
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This section explains how to perform the process of subscription and deployment of a private Thinger.io platform server.
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Freemium accounts are perfect for learning and testing Thinger.io platform with only few limitations, however, for getting the best performance and reliability of this platform and access to some advanced features that are essential for professional use, it is necessary to deploy a private Thinger.io Server.
Thinger.io supports private cloud deployments that can be automatically launched from the pricing page. Private instances are isolated servers for each customer, so the instance is not shared with other thousands of users from our community.
Next list details every Thinger.io Private instances advantages:
100% Private Server hosted in the cloud or on-premise host.
Unlimited sampling intervals
Plugins System Deployment with different extensions available.
File Storage System that allows saving context data or any kind of files
Multiple User Support allows to create and manage individual customer accounts in your server.
Multi-Tenancy Support with multiple web-console rebranding profiles and web domains hosted by just one server instance.
Support for real-time data aggregation
Private instances can be deployed within minutes over the main cloud provider hosts but also in an On-premise server:
This portal allows to manage subscription preferences such as changing the administration email account, modify payment details and also editing the subscription Addons for each license that has been contracted on Thinger.io system:
It is possible to modify the payment method by accessing the section "Payment Methods" where you can choose to make payments with a Credit Card or Direct Debit that allows the domiciliation of the payment with SEPA transferences.
App Rebranding: Are you a business interested in application rebranding? Let us know! We offer customization options to align the app with your brand’s identity, providing a seamless experience for your users.
Brand Colors: Customize the app’s color scheme to match your brand.
Logo and Icons: Replace default icons and logos with your own.
Feature Adjustments: Tailor the app’s features to better suit your business needs.
Any subscription can be cancelled, with changes being applied at the end of the contracted billing period. Please note that Thinger.io does not refund partial subscription fees unless otherwise agreed.
To cancel a subscription perform the following steps:
Select the subscription you wish to cancel
In the subscription administration panel click on the cancel subscription option.
The administrator of a private instance of Thinger.io can edit the preferences of the subscription using the management portal, for this you must access the website obtaining a One Time Password that will be sent to your email when you execute the request.
Currently Addons are contracted through Thinger.io Billing department. for more information.
Extended Support: This option is recommended in order to obtain Thinger.io engineers development support with a 24-48h response time. All accounts can use the forum to obtain support from other community developers.
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