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Administration

Plans and limits

The Thinger.io plans, the kinds of limits each one sets, and which features of the documentation need a given plan.

Reference2 min read

Each Thinger.io plan sets which features your account or instance has and how many resources it can hold. This page explains the kinds of limits and which pages carry a plan label. The figures of each plan, and its price, are on the pricing page.

Plans ​

PlanWhat it is
Free Cloud accountAn account on the shared server iot.thinger.io, to learn and prototype. It does not include plugins or the Administration features.
Small, Medium, LargePaid Thinger.io Cloud plans. Each one is a private instance with its own hostname and users.
EnterpriseIncludes on-premise, which is coming soon.

Kinds of limits ​

KindExamplesWhere you see it
Number of resourcesDevices, Data Buckets, dashboards, endpoints, access tokens, products, projects and their members, plugins, proxies, OAuth2 clientsWhen the number is limited, the create form shows how many you have and how many you can create. Creating more fails with an error.
Features that are on or offProjects, domains, brands, identity providers, claimsThe menu shows an orange dot next to the features your plan does not include.
DataHow long Data Buckets keep their data, the minimum interval between writesThe bucket settings.
InstanceServer size, user accounts, tenants (domains and brands), backupsThe plan of your Cloud instance.
Toolbox menu open with Syncs and Claims, and the orange dot next to Claims, highlighted, because the plan allows 0 claims
A feature the plan does not include
Header of the Claim Details form with the counter 0 / 0 and its orange dot, highlighted: the account has created 0 claims and its plan allows 0
Counter of a create form

On a private instance, an administrator can set limits per account in User Accounts and default limits in the server settings, within what the plan of the instance allows.

Limits tab of the Accounts section with the default account limits, all set to -1 (unlimited), and the bucket retention
Default limits of the accounts in the server settings

To check the limits that apply to an account and how much of each it uses, call GET /v1/users/{user}/limits. See the REST API reference.

Plan labels in these docs ​

Pages about a feature that needs a given plan show a label in their header:

LabelPages
Medium plan and aboveDomains, Brands, OAuth2 Clients, Proxies, customers and sub-accounts
Large plan and aboveIdentity Providers, included daily backups
EnterpriseOn-premise
Not available on free CloudPlugins

Pages without a label work on every plan, within its limits.

Change your plan ​

To raise a limit of a Cloud instance, change its plan in the billing portal. Compare the plans on the pricing page.